Your store details are the foundation your page is built on — your name, your currency, your timezone, and your legal information. Getting these right saves a lot of headaches later, especially around invoices and tax.
Open store settings
In the sidebar, click Store, then General. This is where all the store-wide settings live, grouped into cards: Store Details, Store Availability, Operating Preferences, Invoice Details, and Physical Address.
The basics
- 1
Store name
In the Store Details card, set the name your customers see at the top of your page, in their emails, and on every receipt. Keep it short and memorable — it is the first word in every customer relationship. Click Save Changes when you are done.
- 2
Store URL
The Store Details card also shows your free Shopstar address — the link you can share even before you connect a custom domain. It looks like shopstar.page/yourstore. This is shown for reference only; if you want your own web address, connect a custom domain instead.
- 3
Timezone
In the Operating Preferences card, pick the timezone where your business runs. Your dashboard, reports, order times, and booking slots all use this timezone. If you run from Johannesburg but your reports look off, check this setting first.
- 4
Currency
Your base currency is shown in the Operating Preferences card too. It is the currency you price your products in, and all revenue reports and fees use it. Your base currency is chosen when you set up your store and is shown here for reference — it is not something you change on this page.
Legal details for invoices and tax
These fields are optional for most stores, but worth filling in if you are VAT-registered, run a company, or want to send proper tax-compliant invoices. They appear on receipts, order confirmations, and any PDF invoices you send.
- Legal Business Name — your legal trading name as it appears on company registration
- Company Registration Number — your company or business registration number
- VAT Registration Number — your VAT or tax registration number, if you have one
- Invoice Footer — custom legal text, a returns note, or payment terms that appear at the bottom of every invoice
- Invoice Terms — additional terms to include on invoices (for example, "Payment due within 30 days")
Required for tax-compliant invoices
If your customers or your local tax authority require VAT-compliant invoices, fill in your Legal Business Name and VAT Registration Number here. We include them on every invoice automatically.
Your business address
In the Physical Address card, set the address your business operates from. It is kept as part of your business record, and you can choose whether to show it on your page — a real address helps build customer trust.
Once you have filled in the address, use the Show address on shopfront toggle to control whether customers can see your address publicly on your page, or whether it is kept private for compliance use only.
Measurements matter for physical products
The Weight Unit and Dimension Unit fields (in the Operating Preferences card) decide the units shown when you enter product weights and sizes — kilograms or pounds, centimetres or inches. Pick the ones that match how you weigh and measure your products.
Frequently asked questions
Can I change my base currency later?
Your base currency is fixed once your store is set up because existing product prices, orders, and payouts are all tied to it. The settings page shows it for reference but does not let you change it. If you genuinely need a different currency, contact support and we will help you through the transition.
Will changing my store name break my current URL?
No. Changing your store name (what customers see) is always safe — it does not change your web address. Your free shopstar.page address stays the same. If you want a different web address, connect a custom domain instead.
Do I have to add legal details to sell?
No — legal details are optional unless required by your local laws. Shopstar does not block selling if they are missing. But if you are VAT-registered, filling them in is good practice so your invoices are valid.
What is the difference between my store name and my brand name?
They are usually the same. The store name (set here) appears on emails and receipts. The brand bio and logo (set in Branding) control how you are introduced visually on your page. Keep them consistent and customers will not notice the difference.