Store > Products > Physical Products controls the low-stock threshold used across your inventory. Backorder behavior is configured per product so made-to-order items can differ from products that must stop selling at zero.
How to open physical product settings
- 1
Click Store in your sidebar
Then click Products in the sub-menu to open the product settings page.
- 2
Select the Physical Products tab
The page has three tabs — Physical Products, Bookings, and Reviews. Click Physical Products.
- 3
Set the low-stock threshold
Save the stock level that should trigger alerts across your inventory.
What each setting does
- Low Stock Threshold — a number. Whenever a product's stock falls to this level or below, it appears highlighted in your Inventory list and you receive a low-stock notification. The default is 5.
Backorders are configured per product
Open a physical product and use Continue selling when out of stock. Turn it on for made-to-order or pre-order items, and leave it off when that product must show Sold out at zero stock.
Stock alerts go to your Notifications
To receive low-stock emails, make sure Inventory alerts is switched on — click your name or avatar at the bottom of the sidebar and select Notifications. The threshold here decides when an alert fires; the notification switch decides whether you hear about it.
Frequently asked questions
Where do I enable backorders?
Open the physical product in your catalog, find Inventory, and turn on Continue selling when out of stock. The choice applies only to that product.
What is a sensible stock alert threshold?
It depends on how long it takes you to restock. If it takes a week to get more stock in, you might set the threshold to your average weekly sales so you have time to order before you run out.