Billing plans are the pricing configurations that power your memberships — they define how much customers pay, how often, what features are included, and whether the plan is publicly listed. Managing them in one place makes it easy to keep your membership offering tidy as it grows.
Open the Subscription plans page
From your Memberships area, open the Subscription plans page (titled "Subscription plans") to manage every billing plan in one place. This is separate from the Memberships page, which is where you manage individual members.
What you see on the page
- Billing plans — how many billing plans you have set up
- Members with access — the number of members currently on a plan
- Monthly recurring revenue — your total monthly recurring revenue across all plans
Below the stats, a searchable table lists every plan with its name, billing interval, price, and how many subscribers are on it.
Create a billing plan
- 1
Click New billing plan
Click New billing plan (if you have not made one yet, the empty state shows a Create Billing Plan button instead). The form, titled Create Membership Billing Plan, opens from the right.
- 2
Give it a name and description
Use a name customers will recognise — like "Monthly" or "Annual Premium". The description appears in any plan picker your customers see.
- 3
List what is included
In the Features section, add a short list of what members get with this plan — for example "Access to all classes", "Monthly newsletter", "Free shipping". Each feature appears as a bullet point in the plan description.
- 4
Set the price and billing interval
Enter the recurring price and choose the billing interval — monthly or annual. This is what customers are charged on a repeat schedule.
- 5
Decide if it is public
Public plans are visible to customers in plan pickers on your page. Private plans are only accessible to you and your team — useful for grandfathered pricing or special arrangements.
- 6
Click Create Plan
The plan is saved and available straight away for new members to join.
Manage an existing plan
Click the actions menu (the three dots icon) next to any plan in the list to:
- View details — see the plan details and the members on it
- Edit plan — update the name, description, and features
- Archive plan — retire the plan so no new members can join it
To change the price or the billing interval, open the plan and add a new price on its Prices tab. New subscribers are charged the new price, while existing members keep the price they signed up at.
Archiving does not cancel existing subscriptions
When you archive a plan, existing members on that plan keep their subscription and are billed as normal — archiving only stops new sign-ups. To end subscriptions for existing members, cancel them individually from the Memberships page.
Plans power membership products
Billing plans work alongside the membership products you create in Products. A customer joins via a membership product on your page; the billing plan attached to that product defines the price and interval they are charged.
Frequently asked questions
Can I change the price on an existing plan?
Yes. Open the plan and add a new price on its Prices tab — you can change both the price and the billing interval this way. New subscribers are charged the new price, while existing members keep the price they signed up at. If you need to charge existing members more, contact support about migrating them.
What does Monthly recurring revenue show?
Monthly recurring revenue (MRR) is the combined monthly billing across all active subscriptions using your plans. Annual plans are divided by 12 to give a monthly equivalent. It is the best single number for tracking the health of your membership business.
Can I have different plans for monthly and annual billing?
Yes. Create one plan per billing interval — for example "Standard Monthly" at a monthly price and "Standard Annual" at a discounted annual price. Both can sit alongside each other so customers can pick the one that suits them.
How do private plans work?
Private plans do not appear in any public plan picker on your page. Use them for legacy pricing you want to grandfather in, or for custom arrangements with specific customers that you create via a manual order.