Plans give you control over how you pay for Shopstar. The Pay Per Sale plan has no monthly fee and a standard 6% all-in rate — a 2.9% payment gateway rate plus a 3.1% Shopstar fee. The Subscription plan swaps the Shopstar fee for a monthly fee, so each sale has the standard 2.9% gateway rate — it pays off at higher volumes. Standard rates apply to most sales. On small payments, provider-cost floors or currency minimum fees can make the effective percentage higher. You can switch between plans at any time.
Switch between plans
- 1
Open Billing
Click your name or avatar at the bottom of the sidebar, then Billing. The Overview tab shows your current plan in the Billing Model section, with the per-transaction rate underneath.
- 2
Click the plan you want
The two plans appear side by side as cards — Pay Per Sale and Subscription. Click the card you want to switch to. The break-even hint at the bottom shows roughly when Subscription becomes cheaper than Pay Per Sale based on your page.
- 3
Confirm the switch
A short confirmation appears. Switching up to Subscription takes effect right away. Switching from Subscription back to Pay Per Sale takes effect at the end of your current billing period, so you keep the Subscription you have already paid for. Either way, a toast confirms the change.
Subscription starts after billing setup
When you switch to Subscription, set up billing to activate the monthly plan. If you decide it is not for you later, switching back to Pay Per Sale is a single click and takes effect at the end of your current paid period.
The other billing tabs
The Billing page has four tabs at the top. Overview is where you switch plans. The other three tabs keep you on top of fees and payments.
- Payment — add or update the credit or debit card used to pay your monthly subscription fee. If you are on Pay Per Sale, this tab is not relevant.
- Transactions — a full history of the fees deducted on every sale, searchable by date range. Great for your bookkeeping.
- History — your subscription billing invoices showing each billing cycle, the amount, and whether each one is paid, still open, or voided.
Frequently asked questions
Will I lose features when I downgrade?
If a feature is only on a higher plan, you lose access when you downgrade. Your data stays safe — it is just hidden until you upgrade again.
How much does each plan charge per sale?
Pay Per Sale has a standard 6% all-in rate (2.9% payment gateway fee + 3.1% Shopstar fee) with no monthly fee. Subscription is a monthly fee plus the standard 2.9% gateway rate per sale. Standard rates apply to most sales. On small payments, provider-cost floors or currency minimum fees can make the effective percentage higher. The break-even point depends on your sales volume — the Billing page shows it for your account.
Can I switch back to Pay Per Sale later?
Yes. Click the Pay Per Sale card from the Billing Model section at any time. Your data stays safe — any features that are only on the Subscription plan become hidden until you switch back.